Preventative Maintenance Solutions

Stop worrying, increase your machine reliability, and reduce downtime all at once.

Next to people, your machines are at the heart of your business. You know how devastating it can be to a critical job when a machine goes down unexpectedly. Especially if it happened because someone skipped an inspection or forgot to change the oil. Want to stop worrying? Protect your investment and reduce downtime by taking a proactive approach to maintenance. We are here help you with:

Seamless transition from Komatsu CARE
Convenient preventative maintenance programs
Scheduled inspections
Monitoring

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Seamless transition from Komatsu CARE

You welcomed the free Komatsu CARE 2,000-hour preventative maintenance package when you purchased your Tier 4 machine because it gave you peace of mind. Now you’ve graduated off Komatsu CARE. But with many more machine hours still ahead, you don’t want to lose that and risk costly downtime. So what can you do? You can slide right into an equivalent preventative maintenance program with us. Choose from three levels; our top level is exactly like Komatsu CARE. You can enjoy uninterrupted care for as long as you like.

Convenient preventative maintenance programs

You’ve heard the old adage ‘an ounce of prevention is worth a pound of cure’. Nowhere is this more applicable than busy machines. So, you understand the value of preventative maintenance. Can’t spare the manpower or shop space? Not a problem. You can wash your hands of this worry when you’re busy with job and customer deadlines. We can provide you a quote on the spot in as little as five minutes. We have the parts, we have the service, we’re ready to go.

Scheduled inspections

During Preventative Maintenance, our SMS Equipment trained and certified technicians complete 50-point walk around inspections of your machine—including important safety related items. This way, repairs that need to be completed are brought to your attention immediately. To smoothly integrate into your work schedule and operations, SMS Equipment will call ahead to schedule a maintenance visit at your convenience.

Monitoring

As a machine operator, you know not all potential problem items are visible externally, so watching their internal health is important too. No worries: we take samples of fluids every 500 hours for analysis and monitoring. For example, Komatsu Oil Wear Analysis (KOWA) Oil Sampling to monitor wear characteristics, detect trend changes, and detect potential contaminant problems.

Analyzing engine oil and other fluids is the best way to look inside a machine’s engine and powertrain. It can help you identify trends and make informed repair and maintenance decisions.
The Komatsu Oil & Wear Analysis (KOWA) program allows you to pinpoint and solve equipment problems by providing a full range of information on both the lubricant and the machine that can support your operations and maintenance decisions.

KOWA uses highly reputable, independent laboratories across Canada to ensure that you are provided with an unbiased appraisal of the condition of your equipment. KOWA’s testing facilities are ISO accredited to ensure the highest degree of accuracy and confidence. Oil analysis results are compared to Komatsu guidelines to eliminate any guesswork.

KOWA is your best defense for proactively maintaining your equipment.