It seems every year time incrementally speeds up, and 2018 is no exception. This year, growth in customer confidence impacted SMS with increased demand for parts, service and equipment. SMS Equipment was there to meet the need.
For the second straight year, we outpaced total equipment sales, plus grew market share in both the mining and construction sectors.
While demand for conventional products and services grows, the market continues to evolve toward technological and digital solutions. The Komatsu Autonomous Haulage System for mining and intelligent Machine Control for construction are examples of leading technologies enhancing the equipment line-up. Our partnership provides you the option to grow with industry-defining technologies that will drive your business today, and well into the future.
This year, as part of our commitment to be your number one equipment and solutions provider, SMS Equipment increased the number of trained service personnel, added to our advanced technologies team, and expanded parts support through numerous facility upgrades. We took on each of these endeavors to proactively fulfill your parts, technology and service requirements.
A Takeuchi TB260 works on the Acheson facility expansion.
A banner year for growth and optimism, 2018 was also highlighted by numerous milestones for our company.SMS Equipment celebrated its tenth anniversary, introduced the Takeuchi line of compact equipment enhancing the range of equipment solutions available to you, and delivered the 100th 400-ton 980E haul truck - Komatsu’s newest and largest addition to its line of ultra-class, electric-drive trucks.
As this year comes to a close and we turn our attention to 2019, I thank you for your continued support. We, at SMS Equipment, wish you and yours a happy and safe holiday season and a prosperous new year.
President & CEO