Telematics allows a proactive approach to prevent downtime.
Lacey: The expansion of data available for the machine has changed things. In the past, people mainly considered the hour count on the machine. Now they can do a near real-time analysis based on all of the fault codes and critical health data flowing in from the fleet. They can also drill down and see, for example, what speed and gear the equipment is engaged in to evaluate operator training opportunities or deficiencies. These capabilities are essential with Tier-4 exhaust systems, where you must know how much DEF fluid is used and whether operators follow procedures.
The new systems also make automating customized e-mail or text alerts easy to inform support people in real-time. For example, a code might come in that shows a problem developing with the equipment, in which a fleet manager can arrange for the problem to be corrected in the field before damage occurs. In extreme situations, telematics can shut down the equipment to avoid downtime or avert an unsafe situation. (a remote engine lock can be applied to prevent engine operation) – that’s how I would word that.
The new systems also make automating customized e-mail or text alerts easy to inform support people in real-time. For example, a code might come in that shows a problem developing with the equipment, in which a fleet manager can arrange for the problem to be corrected in the field before damage occurs. In extreme situations, telematics can shut down the equipment to avoid downtime or avert an unsafe situation. (a remote engine lock can be applied to prevent engine operation) – that’s how I would word that.